Refund policy
Refund Policy
How To Get Your Kids To Go To Bed — Published by Focus On It, LLC
Effective Date: [LAUNCH DATE], 2026
We stand behind our work. If How To Get Your Kids To Go To Bed — The Manual doesn’t deliver what it promises for your family, we don’t want your money.
This Refund Policy explains how and when you can request a refund on products purchased directly from us through our website at howtogetyourkidstogotobed.com, including book.howtogetyourkidstogotobed.com.
1. 30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on every edition purchased directly from us: the eBook, the audiobook, the paperback, and the Paperback + eBook bundle.
If, within 30 days of your purchase, you decide the book isn’t right for you, email us at support@focusonitnow.com and request a refund. We’ll process it promptly.
2. How to Request a Refund
Email support@focusonitnow.com with:
- The email address you used at checkout
- The order number from your purchase confirmation (if available)
- A brief note letting us know the product didn’t work for you. No detailed explanation is required, but we appreciate honest feedback if you’re willing to share it.
We aim to respond to refund requests within 2 business days. Refunds are issued for the full amount you paid, including any shipping charges, back to the original payment method, and typically appear within 5–10 business days depending on your bank or card issuer.
3. Digital Products (eBook and Audiobook)
When a refund is processed for a digital book or audiobook, we will deactivate your download link through our delivery partner, BookFunnel, so it can no longer be used to download the files. We ask that you also delete any copies you’ve already downloaded to your devices.
If you find you love the book after requesting a refund, we’d be grateful if you’d consider repurchasing it or recommending it to someone who might benefit.
4. Physical Products (Paperback)
For paperback books, you do not need to return the physical book to receive a refund. Return shipping often costs more than the book itself, and we’d rather you keep it, pass it to a friend, or donate it to a local library.
If the paperback arrives damaged or defective, or if we shipped the wrong product, contact us at support@focusonitnow.com within 14 days of delivery, with photos if possible, and we’ll either send a replacement at no cost or issue a full refund, at your preference.
5. Third-Party Purchases
This Refund Policy applies only to purchases made directly from us through howtogetyourkidstogotobed.com, including book.howtogetyourkidstogotobed.com.
If you purchased the book through Amazon, Barnes & Noble, Apple Books, or another retailer or distributor, you must request a refund through that retailer according to its refund policy. We cannot process refunds for purchases made through third parties.
6. Abuse of the Refund Policy
The refund guarantee is offered in good faith. We reserve the right to decline refund requests in cases of apparent abuse, for example repeated purchases and refunds of the same product by the same customer. In practice this rarely comes up, and we’d rather err on the side of refunding than policing.
7. Questions
If you have questions about this Refund Policy or about a specific purchase, email us at support@focusonitnow.com. We’re real people, and we answer our own email.
Focus On It, LLC (HTGY)
PO Box 472
Cumberland, ME 04021